Below you will find a list of our frequently asked questions. Click on each to expand.

Q) What is soundproofing?

A)
Soundproofing works by deducing the amount of noise being transmitted, there are three factors that are worked with - density, separation and depth. The more weight you can apply to the affecting surface the better the noise reduction.
 
Q) How long does it take to install soundproofing and how much will it cost.

A)
Every soundproofing project is different, it will depend on the system we install and the size of the room / property. We can also tailor make a system to suite your needs and budget requirements. Please contact our staff for guidance on your project
 
Q) What's the difference between soundproofing and acoustic treatment

A)
Acoustic treatment – generally deals with the quality of sound control within a room. To reduce the amount of
Sound proofing – Is specifically designed to reduce noise intrusion by adding additional acoustic insulation to an affected area.
 
Q) What is airborne noise

A)
Airborne noise is unwanted sound that is transmitted through an object or surface in wave form
 
Q) What is impact noise

A)
Impact noise is simply sound that travels directly through the structure of the floor, walls and ceilings it is attached in vibration form.
 
Q) What is the difference between sound absorption & sound insulation?

A)
Sound Insulation – prevents sound from travelling from one place to another, such as between apartments in a building, or to reduce unwanted external noise.

Sound Absorption – prevents sounds to be transmitted within a property, treats and reduces sound transmission, echo and reverberation within a property
 
Q) What happens to lights , plugs and radiations fixed to the wall

A)
All existing lights and plugs will be relocated into the new surface as original fixing. Radiators on the other hand will need to be removed prior installation, we can arrange for one of our contractors to come and do this for you or you can arrange your own Plummer to do this.
 
Q) What is Flanking noise and how do I treat it.

A)
Flanking it is both airborne and impact noise that usually transmits through the fabric of a building. This is mostly a problem through walls that penetrate floors or walls that timber suspended flooring are usually fixed to.

We have ways to reduce the amount of flanking noise transmitted but needs to be taken into account for the system performance.
 
Q) How do I know if I have a flanking noise problem

A)
There are many ways to determine it but the most common and easiest way to identify would be to listen with your ear against the other supporting structures in the room. For example. You have excessive noise coming from the neighbours above and you think most of the noise is transmitted through the ceiling. All you need to do is to put your year against the four supporting walls to listen if the sound travels down the wall. Our team would be more than happy to discuss this with you.
 
Q) How much space will I loose

A)
We have a variety of systems with different advantages, it will depend on the system we install. Contact our staff for guidance
 
Q) How much mess and disruption will it cause?

A)
It all depends from the system installed, some systems are very messy and others are very tidy to install. We do our best to cover all furnishings and to minimise mess. We clean up after every day and will leave the room as we found it when completed. Please note that there is always dust to contend with and we’ll do everything we can to help reduce this. All rubbish created by us will be removed after the installation, there might be additional cost depending on the system. Please request further information during your site visit or contact us for more information.
 
Q) Do I have to be at home or can I be at home for the installation

A)
No not at all, we can arrange to have keys prior to the installations. If deciding to be at the property during the installation, please note that there might be some inconvenience caused by our power tools and dust.
 
Q) How long is my quote valid for?

A)
Our quotations are valid for 30 days unless otherwise agreed by us.
 
Q) Do our floor boards need to be removed?

A)
No not always, depending on the solution selected. We will advise what works will be carried out on our detailed quotation.
 
Q) Do I need to clear the room

A)
We normally ask to clear the room as much as possible by removing smaller personal items and fragile goods. We can help assist with larger items where possible.
 
Q) Do I need to order any materials or pay additional delivery costs?

A)
No not at all, all our quoted work includes our materials and delivery costs.
 
Q) Do I need to order any materials or pay additional delivery costs?

A)
No not at all, all our quoted work includes our materials and delivery costs.
 
Q) Does UK Soundproofing Ltd have insurance costs?

A)
Yes, we have business and public liability insurance
 
Q) I do not want our neighbours to know we are installing soundproofing, how can we avoid this?

A)
We do not advertise at all when installing, our vehicles are plain and have no sign writing. We are very discrete and will not inform the neighbours if asked what works are carried out.
 
Q) Do we have to us the set out systems or can we make some changes.

A)
No you don’t have to, we can add remove and substitute some components based on your specific requirements. We can also use a combination of systems and have some upgrades and extras available to suite your needs.
 
Q) We only have a limited budget available, can we still afford soundproofing.

A)
Budgets are always considered for your soundproofing project. and do our very best to not only just beat any other quote but also make sure that you get the very best system installation for your budget personal needs.
 
Q) How much noise can I expect / will I loose?

A)
There are a lot of factors to determine how much exactly. No one can guarantee 100% noise reduction, all properties and soundproofing projects deliver different results. There are a lot of options to enhance the performance of our systems but you need to consider the building integrity and flanking noise. Our team can go through the various other options to enhance your system.
 
Q) Are all site visits free?

A)
Unfortunately not all site visits are free, the price would depend on the distance travelled. However if we are successful in getting your business, we will refund the site visit cost from the final payment.

If your question is not answered above please don't hesitate to contact us or submit your question at our contact us page.

 
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